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Support Blog

This is a blog about anything related to products and services that MBA Business Software supports. Employees on the support desk will add to this blog periodically.

Important Changes to Sage ERP MAS 90 and 200 Credit Card Processing powered by PC Charge

Monday, 17 October 2011 08:55 Heidi Blankenship

As announced in the current Product Roadmap posted on the Partner File Center, Sage ERP MAS 90 and 200 5.0 will contain a new integration with Sage Exchange. Sage Payment Solutions created this powerful integration tool to streamline credit card processing across the entire Sage product portfolio. As part of this implementation, credit card numbers will no longer be stored within Sage ERP MAS 90 and 200. Instead they will be stored in the Sage Exchange Vault.

With the introduction of Sage Exchange in Version 5.0, the integration to PC Charge Payment Server will no longer function because it requires that credit card numbers be stored within the ERP system. Sage Payment Solutions will be the only supported credit card processor for the Sage ERP MAS 90 and 200 product line.

In anticipation of the version 5.0 release, please note the following:

Effective November 1, 2011, Sage will no longer offer the Credit Card Processing powered by PC Charge Payment Server module for new customer sales.
For existing customers who wish to continue using PC Charge until their existing credit card processing provider contract expires, supported versions of Sage ERP MAS 90 and 200 will continue to work with PC Charge. This includes version 4.5.
PC Charge version 5.9.3 will be the last version tested by Sage for compatibility with Sage ERP MAS 90 and 200. While subsequent versions of PC Charge may continue to work, they will not be validated as compatible by Sage.
As has always been the case, requests for customer assistance for PC Charge should be directed to VeriFone. If a customer purchased PC Charge from Sage within the last 12 months, their purchase included an initial 12 months of VeriFone technical support. If they purchased PC Charge over a year ago, they will need to renew their support agreement directly with VeriFone. VeriFone offers two support plans:
- Telephone support plus software maintenance: $229 annual fee
- Telephone support only: $139 annual fee. If this plan is selected, there is a $120 fee per upgrade for any subsequent releases of PC Charge.
- Customers should contact Lela Reeves at VeriFone by telephone at: 912-527-4576 or by email at: This e-mail address is being protected from spambots. You need JavaScript enabled to view it to renew their PC Charge support agreement if necessary.
Sage will discontinue telephone support for all versions of the Credit Card Processing powered by PC Charge Payment Server module as of December 31, 2012. Until then, Sage will continue to provide telephone support for the Credit Card Processing powered by PC Charge module, while VeriFone must be contacted for any support for the PC Charge Payment Server application.
If you have a customer who wants to switch to Sage Payment Solutions, email their contact info to Rich Englhard at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or call him at: 800-854-3415, extension 340123.

Updated Sage ERP MAS 90 and 200 Roadmap

Monday, 17 October 2011 08:43 Heidi Blankenship

An updated Sage ERP MAS 90 and 200 Roadmap is now available to provide you with an overview of 4.5, the first 4.5 product update, SageCRM 7.1, Sage ERP MAS Intelligence, and Sage ERP MAS 90 Online, along with highlights of planned future enhancements beyond the 4.5 release. Development on 5.0 is well underway as well as the first 4.5 product update. Product Update 1 for 4.5 is currently targeted to be available the end of October, around the same time that Sage ERP MAS 90 and 200 customers will begin receiving their Auto-Delivery package with information on how to download their copy of 4.5. Encourage customers to start scheduling their upgrades using the tremendous value packed in this exciting release. 4.5 includes a FREE user and server license of SageCRM 7.1, new reporting tree features, and the ability to move to Sage ERP MAS 200 SQL, in additional to all the enhancements in Sales Order, Payroll, Accounts Receivable, and Purchase Order. 4.5 also introduces the ability to conveniently download 4.5 whenever you and your customers are ready to start their upgrade. Many older releases retired September 30, 2011, and the Supported Versions document has been updated to reflect both the recent 4.5 and 7.4 releases as well as the retirements.

You can use roadmaps to discuss the upcoming value-add that customers can expect by staying on plan, and to show our commitment to delivering ongoing enhancements. Always refer to the Partner File Center and Support site for the most current information.

Sage ERP MAS 90 and 200 Roadmap

Sage ERP MAS Supported Versions Document

Note : Sage ERP roadmaps are living documents that reflect the current state of planning and progress on our product development direction at the time of publication. If development plans change, the roadmaps will be updated and re-published accordingly.

Sage MAS 90 and 200 ERP Product Update 6 (4.40.0.06)

Wednesday, 29 June 2011 09:52 Todd Martin

Sage released Product Update 6 (PU6) yesterday for Sage MAS 90 and 200 version 4.4. It is available for download from Sage Online. This update is a bug fix release. There are no new features with this release.

When installing Service Packs:

Install service update from the same computer that was used to install Sage MAS 90 or 200.
Be sure to apply this service update before data conversion.

For those customers that are on Preferred Support with MBA Business Software, remember that you get these updates installed for FREE! Call our office to schedule your appointment now to get this service update installed for you. If you are not on Preferred Support with MBA Business Software, why not call us to see what you can be getting for FREE as part of our Preferred Support.

Time wasted without Paperless Office

Wednesday, 22 June 2011 08:10 Todd Martin

See Jane. See Jane waste time by scanning her reports and registers from Sage MAS 90. See Jane learn that forms, reports, registers can automatically be scanned using Paperless Office. Contact us to learn more about Paperless office and how you can benifit from it now.

Sage MAS 90 and 200 ERP Product Update 5 (4.40.0.05)

Monday, 28 March 2011 15:39 Todd Martin

Now available is Product Update (PU) 5 for Sage ERP MAS 90 and 200 released from sage on March 28th 2011. This is the fifth Sage ERP MAS 90 and 200 4.4 Product Update and is available for download from Sage Online. This update delivers new core features and functionality enhancements in Accounts Payable, Inventory Management, and Library Master as an additional on-plan benefit. This update also includes the 941 form 2011.

New features include: