CIMcloud by Website Pipeline

Website Pipeline, the Software-as-a-Service publisher of the CIMcloud platform, is based in Greenville, SC and has been in business since 1999. With more than 70 employees on staff, their customer base consists of North American wholesale and manufacturing companies who sell to other companies – many also sell to the public.

As the pioneer of Customer Interaction Management (CIM) Software, CIMcloud gives companies the ability to optimize customer interactions by removing employees from the middle of all activities and empowering customers to self-service.  

The company's suite of cloud-based solutions includes CRM, Customer Self-Service Portals, E-Commerce Storefronts and API/Data Hub Connections- all of which are fully integrated with a company’s existing ERP Platform.


With Website Pipeline you can have:

  • Customer Self-Service Portal
    Catalog, Orders, Quick Order, Invoices, Shipping, Payments

  • CRM & SFA Tools
    Customer Tracking, Order / Invoice, Tracking, Order Entry, Quoting

  • Content Management
    View ERP Data. View, Edit, Delete Cloud only Data

  • Public eCommerce Stores
    Catalog Only, Shopping Cart,Store Locator

  • Private eCommerce Stores
    Company Stores, Punchout Catalogs

  • Machine to Machine (APIs)
    Product Feeds, Price & Stock Reports, Shipments, Order Collection
To learn more about Customer Interaction Management (CIM) Software, visit


There are several ERP-integrated eCommerce options in the market. In partnership with Website Pipeline, we've put together a comparison that highlights some key capabilities of the major players, but are by no means exhaustive.
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